Returns and Refunds
If, for any reason, you are not completely satisfied with your purchase, contact us within 5 days of receiving the merchandise for a return authorization. Return item unused and in new condition within 15 days from the shipping date of the invoice for a full refund, exchange or credit, minus freight charges. Saddle must still be in new condition with tags attached. When checking saddle for fit, be sure to place it on a clean saddle pad. If saddle has been used, or has horse hair or dirt, it will not be accepted as a return or exchange. Any item returned after this time period will be subject to a 20% restocking fee.